Frequently Asked Questions
Everything you need to know about shopping with Kaila Boutique.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We accept returns for unworn items with original tags attached within 30 days of delivery. Please note that items marked 'Final Sale' are not eligible for return or exchange.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary slightly between different styles and fabrics.
Can I modify or cancel my order after it's placed?
Because we process orders quickly to ensure fast delivery, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your materials sustainably sourced?
Kaila Boutique is committed to ethical fashion. We work closely with our manufacturers to source high-quality, durable fabrics and ensure fair labor practices throughout our supply chain.